To our knowledge, there have been no reported delivery issues except for occasional changes in delivery dates by UPS. Overall, our deliveries have been reliable and free of problems.

You can exchange the item if you change your mind, provided the bottles are unopened and the seals are intact.

If UPS cannot find you at your address during delivery, they will leave the package next to your door and take a photo to confirm delivery. Alternatively, they may take the package to the nearest UPS location and leave a note for you to pick it up. If you have not received your package and there is no note, please check your UPS tracking code for the delivery status. If it was supposed to be delivered and you still have not received it, it may have been delayed or dropped off at a UPS center near your location.

Please check the images below.

Our refund policy is 60 days, which means you can return or exchange the item (unopened bottles) within 60 days of purchase.

Yes, we issue full refund. If you have any further questions then please do not hesitate to contact us.

We strive to make returns as hassle-free as possible. While restocking fees aren’t typically charged, any applicable fees would be outlined during the return process if necessary. Our goal is always to offer a straightforward return experience.

You can initiate a return or exchange by contacting us and providing us with the necessary information about your purchase.

Yes, you will be able to receive a refund. According to our return policy, if you are not satisfied with your purchase, you may return the unopened item(s) within 60 days for a refund, excluding shipping and handling fees. We do not offer store credit; refunds are issued in accordance with our policy.

Yes, you can return or exchange an item that was on sale as long as it meets the criteria of our refund policy.

Return shipping costs may vary based on specific circumstances. We aim to make the return process as smooth as possible and will provide clear guidance during the return process if any shipping fees apply.

No, we can't exchange opened bottles.

Depending on the stage of the order, we hold all orders for 24 hours before they are shipped, you may be able to cancel the order before it ships. Please contact us as soon as possible if you wish to cancel an order.

We send an email notification to confirm that the refund was issued, it usually takes 7-10 business days for the refund to be processed and show on your credit card statement. You can also contact us to inquire about the status of your return or exchange.