Whether you order a single bottle of CanXida or the 9 bottle Ultimate CanXida Deal, each order you place is covered by our 90 day unconditional money-back guarantee. If you’ve ever unsatisfied with CanXida for any reason – simply return any unused bottles and we’ll promptly refund every penny you paid. There will be no questions asked, no hassles and you’ll owe nothing. All you have to do is call 1-888-508-3171 or email [email protected].
To learn more about why CanXida is different and often gets people results even when every other formula they’ve tried in the past failed, see the FAQ question titled: I’ve tried a lot of candida and gut health supplements in the past and none of them helped me, how can I be sure CanXida will be different?
To our knowledge, there have been no reported delivery issues except for occasional changes in delivery dates by UPS. Overall, our deliveries have been reliable and free of problems.
Yes, you can exchange the item if you change your mind as long as the bottles are not open.
If UPS cannot find you at your address during delivery, they will leave the package next to your door and take a photo to confirm delivery. Alternatively, they may take the package to the nearest UPS location and leave a note for you to pick it up. If you have not received your package and there is no note, please check your UPS tracking code for the delivery status. If it was supposed to be delivered and you still have not received it, it may have been delayed or dropped off at a UPS center near your location.
Please check the images below.
Our refund policy is 90 days, which means you can return or exchange the item (unopened bottles) within 90 days of purchase.
Yes, we issue full refund. If you have any further questions then please do not hesitate to contact us.
No, we don't charge any fees. We issue full refund to our customers.
You can initiate a return or exchange by contacting us and providing us with the necessary information about your purchase.
We issue full refund back to the credit card you used at the time of purchase.
Yes, you can return or exchange an item that was on sale as long as it meets the criteria of our refund policy.
Yes, we pay for return shipping.
No. We can't exchange opened bottles. You can send unopened bottles for exchange or return them for full refund. For opened bottles if it's within our 90 days refund policy then we will issue you full refund on your purchase even if the bottles are opened.
Depending on the stage of the order, we hold all orders for 24 hours before they are shipped, you may be able to cancel the order before it ships. Please contact us as soon as possible if you wish to cancel an order.
We send an email notification to confirm that the refund was issued, it usually takes 7-10 business days for the refund to be processed and show on your credit card statement. You can also contact us to inquire about the status of your return or exchange.