Canxida Team would like to acknowledge that we have received your email and a ticket has been created and an email with a ticket link has been sent to your email, please check your junk/spam folder in case you do not find it in your inbox. Please note that during evenings, weekends and holidays responses to emails may take us a little bit longer.

Please refer to frequently asked questions (FAQs) below in case this helps:

  • Need to change your order? Our warehouse team is amazing and will have your order packed literally within minutes after the initial 24 hours hold, so we cannot make any changes if you placed your order 24 hours before, but please feel free to return any unsuitable items to us for a refund in case we cannot make changes to your order.
  • Waiting on a return/refund? The second it’s gone through you’ll get an email confirming the return is being processed. The money will be back in your account within 24 hours if you paid by PayPal or 3-5 working days if you paid by card.
  • Want to know about dosage, how to take and other questions on CanXida? Watch the following video by Eric Bakker explaining how to take our supplements: https://www.youtube.com/watch?v=qKxbE4YY8Pk
  • Got questions for Eric Bakker? Submit your questions here: https://quiz.yeastinfection.org/questions-for-eric/
  • Want to know more about delivery times and returns? Please visit following page: https://www.canxida.com/shipping.html
  • **Our Standard Support Hours are 9am - 5pm EST, Monday through Friday. While we may respond to tickets outside of this support window, that is not the norm. Thank you for your patience and we’ll respond to any additional questions you may have as soon as possible.**

    Thank you in advance for your patience and support.